Providers / Better Stack

Monitoring

Better Stack API keys and credentials

What every Better Stack credential a founder holds does, whether it expires, and what tends to break. Each fact links to Better Stack's own docs.

Last checked 2026-11-06 · betterstack.com

At a glance

Each credential

Better Stack dashboard login

• Not documented

Dashboard login. Session and 2FA policy not documented on the pages reviewed. Team membership and roles are managed in the dashboard.

Better Stack docs

Global API token

• Not documented
• Full access only

Created or copied in the Global API tokens section of API token settings. Valid across all teams and can manage anything in Better Stack. No expiry, rotation or granular permissions are described on the pages reviewed. Sent as Authorization: Bearer <token>.

Better Stack docs

Team-based Incidents API token

• Not documented
• Can be scoped

Team-scoped token for managing Incidents resources. Created under API tokens > Team-based tokens, after selecting the team. Each team has its own token. Expiry and revocation are not documented on the pages reviewed. Sent as Authorization: Bearer <token>.

Better Stack docs

What usually goes wrong

• Global API token pasted into client code or a shared script, giving access to every team's resources
• Team-based Incidents token rotated or revoked, so incident creation from automation silently fails
• Token exposed in CI logs and never rotated because no expiry or rotation process is documented
• Responder seat or bundle subscription lapses, stopping alert escalation and monitoring paused
• Usage charges for logs or metrics retention grow past included quotas without alerts

Renewals and billing

• Better Stack Responder seats, billed monthly or yearly. Responder seat is $34/mo billed monthly or $29/mo billed yearly per the pricing page. Team member seats are free. Yearly billing is offered.
• Better Stack telemetry bundles (Nano, Micro, Mega, Tera), billed monthly or yearly. Monthly and yearly options; yearly discounts listed as 22% (Nano, Micro), 23% (Mega) and 25% (Tera). Usage-based charges apply for logs, metrics, error tracking and similar products beyond included quotas.

Subscriptions for seats, bundles, status pages and monitoring, with usage-based charges for logs, traces, metrics, error tracking, session replay, transaction monitoring and call routing. Free tier for personal projects. Invoice and billing API availability not described on the pricing page.

What Better Stack's docs don't say

We couldn't confirm these from official docs, so don't rely on them either way:

• Whether any Better Stack API token expires, and the default or maximum lifetime
• Whether token expiry or last-used data is readable through the API
• Whether tokens can be regenerated and whether old tokens stop working on regeneration (contact support per the docs)
• Granular permissions or read-only options for the global token
• Whether Telemetry, Errors and Logs team-based tokens follow the same model (search summaries mention them, not fetched directly)
• Per-user API tokens, if they exist
• Dashboard login session lifetime and 2FA policy
• Whether usage or spend data is available through the API
• Whether Responder seat pricing shown is current for the account

Rotating or replacing a Better Stack key

The steps are the same for most providers: make the new key, deploy it everywhere the old one is used, check it works, then revoke the old one. Our guides walk through it:

Sources

• betterstack.com/docs/uptime/api/
• betterstack.com/docs/uptime/api/getting-started-with-better-uptime-api/
• betterstack.com/pricing

Related providers

Keep track of every Better Stack key

StackHangar stores your Better Stack keys in an encrypted vault, grouped by the product they belong to, warns you before they expire, and walks you through rotating them. We can't read your secrets.